1. Introduction

Welcome to YourVirtualHVAC and Energy Design Systems, LLC ("we," "our," or "us"). We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software as a service ("SaaS") platform and website, Energy Design Systems, LLC and YourVirtualHVAC.

2. Information We Collect

2.1 Personal Information

• Account Information: When you register for an account, we collect information such as your name, email address, and password.
• Payment Information: If applicable, we collect payment details for subscription and billing purposes.

2.2 Non-Personal Information

• Usage Data: We collect information about your interactions with our platform, including log files, IP addresses, device information, and browser type.
• Cookies: We use cookies to enhance your user experience and track usage patterns. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our SaaS platform.
• Communication: To communicate with you about your account, updates, and relevant information.
• Analytics: To analyze usage patterns, improve our services, and enhance user experience.
• Marketing: To send promotional materials and updates about our services, with the option to opt-out.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Third-Party Service Providers: We may engage third-party service providers to assist with platform maintenance, analytics, and other services.
• Legal Compliance: To comply with legal obligations, enforce our policies, or respond to legal requests.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

6. Your Choices and Rights

You have the right to access, correct, or delete your personal information. You can manage your communication preferences and opt-out of certain data processing activities.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through our platform.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at support@eds.tech.